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Delivery Details

DELIVERY TIMES

We aim to dispatch smaller orders received by 3.00 p.m. on the same day, subject to stock availability. Orders received after 3.00 p.m. will be sent the following day and on a Friday will be sent out the following Monday (with the exception of public holidays), subject to stock availability. Smaller orders are shipped by Royal Mail. For larger orders, the carrier times vary, but we aim to send orders received in the morning, otherwise they will be shipped the next day, subject to stock availability.

You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason. We cannot guarantee stock availability of Special Offers and Clearance products as these are sold on a first come first shipped basis.

All the Extra Long Yoga Mats, Childrens Mats and Rolls of Yoga Mats will take an extra day to be dispatched as they have to be specially cut and collected from our bulk Warehouse. contact us if you require a special delivery of these.

We are closed for all UK Bank Holidays. Any orders placed over the Bank Holiday Weekend will be despatched on the Tuesday after the Bank Holiday weekend. For dates over the Christmas and Easter periods, these will be listed nearer the time on the Home, Terms and Delivery Pages.

CHRISTMAS POSTAL DATES AND OPENING HOURS

PLEASE NOTE the telephone order line for our office will be closed from 12 noon on Friday 22nd December 2017 and will re-open on Wednesday 3rd January 2018.

Please ensure you place your order early enough to have it shipped by the following cut-off dates for the Royal Mail and our carriers such as DPD:

  • UK - First Class: Wednesday 20th December 2017
  • UK - Second Class: Tuesday 19th December 2017
  • Europe: Friday 15th December 2017
  • Canada & USA: Thursday 14th December 2017
  • Australia & New Zealand: Friday 8th December 2017

All orders placed after Wednesday 20th and before we close on Friday 22nd, will be despatched before Christmas, but we cannot guarantee they will arrive before the festive season begins. Any online orders placed after these dates will be shipped after the Christmas period.

If you have any queries you can email us at: sales@ruthwhiteyoga.com.

COSTS & DELIVERY TIMES

The cost of shipping is worked out using a weight based system.

The price is shown when you display the shopping basket and select the destination.

Highlands & Islands

Smaller items are shipped by Royal Mail which has one charge across the UK. Heavier items are charged higher than mainland UK by all carriers as there are ferry and other extra charges to be included.

  • Inverness - IV1-36, IV40, IV52-54
  • Isle of Arran - DD8-10
  • Isle of Canna - PH44
  • Isle of Coll - PA78
  • Isle of Colonsay - PA61
  • Isle of Cumbrae - KA27-28
  • Isle of Eigg - PH42
  • Isle of Jura - PA60
  • Isle of Rhum - PH43
  • Isle of Skye - IV41-49, IV51, IV55-56
  • Wick & Thurso - KW1-3, KW5-14
  • Orkney - KW15-17
  • Paisley - PA20-49, PA60-78
  • Perth - PH17-26, PH30-44, PH49-50
  • Shetland Isles - ZE1- 3
  • Western Isles - HS1-9
  • Isle of Man
  • Channel islands

Northern Ireland

Smaller items are shipped by Royal Mail which has one charge across the UK. Heavier items are charged higher by all carriers as there are ferry and other extra charges to be included.

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